TE Connectivity TE Connectivity

TE Connectivity
AMP NETCONNECT Home
Home  >  Solutions & Services  >  Warranty Program

Warranty Program

There are many structured cabling warranties available on the market today but only the TE25 Warranty provides all of this in one package, backed by a multi-billion dollar company with connector technology at the heart of its strategy.
TE25 Warranty
 

WARRANTY SUPPORT FOR THE NEXT 25 YEARS
TE Connectivity is committed to being the world's leading provider of enterprise networks infrastructure solutions. With connector technology as the prime focus of our business and a track record in the structured cabling industry through our AMP NETCONNECT and KRONE brands, a TE25 warranty provides the added assurance of a warranty backed by a company with long-term industry stability.

HIGH QUALITY PRODUCTS
While the warranty provides added assurance, TE products are market leaders in terms of their quality, preventing problems before they happen. Our representation on all of the major national and international standards committees provides an ongoing assurance that TE's copper and fiber connectivity will meet or exceed the latest edition of these standards at a component level, as well as at a system level.

GLOBAL AND LOCAL SUPPORT
The TE Network, Design & Installation (ND&I) program provides quality assurance from design, installation and commissioning right through to operation over twenty- five years. All companies who install a TE system must be accredited within the ND&I program in order to support the TE25 warranty. These companies are trained by TE to the highest standards and will provide professional first line support. With a presence in all of the world's key markets, TE Connectivity is also able to extend this warranty support to that most complex of IT infrastructure challenges, a global roll-out.

COMPREHENSIVE WARRANTIES FOR ALL APPLICATIONS
The TE25 warranty covers copper and fiber components from comms room to the desk, including campus, backbone and data center environments. With the TE25 system warranty, every element of your physical infrastructure can be warranted to the latest international cabling standards. As a result, you can be assured that a TE system, installed by a qualified ND&I program installer, will support all application protocols and transmission speeds specified within these standards at the date of installation.

NO ADDED COST-SIMPLE TO OBTAIN
There is very little time and no extra cost incurred to obtain a TE25 Warranty. Specifying a TE25 warranted system and an installer who is part of the ND&I program is the key. The chosen installer will do most of the work, completing the simple Warranty Application Requirements and forwarding to TE for processing. Following a thorough review of the test data and the application form, a certificate will be issued confirming that the installation is now covered by a TE25 System Warranty.

THE TE 25 YEAR SYSTEM WARRANTY PROVIDES COVER ON THE COMPLETE CABLING SYSTEM

  • Comprises cable, connectors, connecting hardware and patch cords
  • Covers defects in either materials or workmanship for the full 25 years
  • Ensures that all signal carrying components meet the prescribed mechanical and transmission specifications for these products
  • Includes repair or replacement of defective products- at our cost
  • Includes the labor cost
 
HOW IT WORKS
 
TE 25 Warranty - How it Works
HOW IT WORKS

1. End user selects TE Connectivity
    cabling system

2. End user selects ND&I program installer

3. ND&I installs, tests and documents the
    cabling system

4. ND&I provides defined project
    documentation and test results to
    TE Connectivity

5. TE grants warranty to end user
  
THE TE25 COMPONENT WARRANTY
For those occasions when a full system warranty is not appropriate, for example where confidentiality or security issues prevent full details of the system being shared with TE, a component warranty is available. Less stringent in terms of the registration requirements and not as comprehensive as the system warranty, it still provides 25 year cover for all TE components to the latest international standards.
 
 TE25 Warranty Banner